Store Policy

Your Data, Our Responsibility

 

At RUU, your privacy matters to us. Below is an overview of the personal data we collect, why we collect it, and the legal basis for doing so. We want you to feel confident and informed about how your data is handled when you visit our website or interact with us.

 

What Personal Data Do We Collect, and Why?

 

1. When you visit our website

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• We automatically collect information about your browsing experience, such as the type of browser you’re using, the search terms you enter, your IP address (including your network location), and information about your computer.

• Purpose: This helps us improve your experience on the website, optimize its functions, and carry out targeted marketing (including retargeting through platforms like Facebook and Google). Our goal is to enhance the website and show you offers that matter to you.

• Legal basis: Our processing is based on the EU GDPR, Article 6(1f), which allows us to pursue our legitimate interest in improving our website and marketing efforts.

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2. When you make a purchase

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• We collect your name, address, email, phone number, payment details, information about the products you purchase or return, your delivery preferences, and the IP address used when placing the order.

• Purpose: This is essential for us to deliver the products you’ve ordered, manage returns, handle any complaints, and fulfill our agreement with you. Additionally, we may process this information to comply with legal requirements, such as bookkeeping and accounting, and to prevent fraud.

• Legal basis: Our processing is based on the EU GDPR, Article 6(1b) (performance of a contract), Article 6(1c) (compliance with legal obligations), and Article 6(1f) (our legitimate interest in preventing fraud).

3. When you subscribe to our newsletter

• We collect your email address.

• Purpose: To send you updates, offers, and inspiration that align with your interests.

• Legal basis: Our processing is based on your consent (EU GDPR, Article 6(1a)) or our legitimate interest in keeping you informed (Article 6(1f)).

 

Your Rights

 

You have the right to access, correct, or request the deletion of your personal data at any time. If you ever wish to unsubscribe from our newsletter or have any concerns about how your data is being used, just reach out—we’re here to help.

 

For any questions or requests regarding your data, feel free to contact us through the details provided in the Contact Information section.